Terms of service

Last updated 16 September 2026

These are the terms you and I are agreeing to. Plain words where plain words will do.

1. Who this is between

Me: D G Croxton T/A Croxton Media, of 11 Willow Close, Spratton, Northampton NN6 8JH, contactable at hello@zarexo.co.uk.

You: the business buying a licence to use ZAREXO.

These terms are for businesses. If you are buying as a consumer rather than for a business, say so before you buy — consumer law gives you rights these terms cannot take away, including a 14-day right to cancel.

2. What you are getting

A licence to install and use ZAREXO on hosting you control, for the business or businesses we agree. With it come updates and support for as long as the licence is running.

The licence is for your business. You may not resell it, sublicense it, or run it as a service for other people without asking me first.

The software stays mine. Buying a licence buys the right to use it, not ownership of it, and does not entitle you to the source beyond the files you are given to run it.

3. Setting it up

Accounts are set up by hand at the moment. You tell me about the business, I confirm the price, and I install it or talk you through installing it. Nothing is charged before that conversation.

It needs hosting with PHP 7.4 or newer and a MariaDB or MySQL database. Providing that — and paying for it — is yours. If your hosting turns out not to be up to it, I will tell you before you pay me anything.

4. Paying

There are three versions, each charged per business, per year, in advance:

• Lite — £120 a year. Clients, quotes and invoices.
• Standard — £150 a year. Adds expenses, receipts and emailing invoices in.
• Full — £180 a year. Adds bank statement importing and matching.

Moving between versions takes effect from the next renewal unless we agree otherwise, and moving down never deletes anything you have already recorded.

Invoices are payable within [30] days. If an invoice is more than [30] days late I may suspend updates and support, having given you notice and a chance to put it right first.

Prices can change, but not mid-term: any change applies from your next renewal, and I will tell you at least 30 days before it.

5. Your data is yours

Your books live in your database on your hosting. They are yours. You can export them to CSV or JSON from inside the app at any time, and copy the database whenever you like. Nothing needs my permission and nothing needs my involvement.

If the licence ends, your data does not go anywhere. What stops is updates and support.

Where I handle your data on your behalf, I do it on your instructions, keep it confidential, and do not use it for anything of my own. Privacy sets out the detail.

6. Keeping your own backups

Please take your own backups. The software makes it easy and your hosting probably offers it too. I do not hold a copy of your books, so if your hosting loses them and you have no backup, there is nothing I can restore from. This matters more than the rest of this page, which is why it has its own heading.

7. What I promise

That the software will do, in all material respects, what the documentation says it does, and that I will fix what is broken within a reasonable time of you telling me.

That I will give you reasonable notice of anything that changes how it works.

8. What I do not promise

That it is your accountant. ZAREXO records what you tell it and adds it up. It does not give tax or accounting advice, does not file anything with HMRC, and does not know your circumstances. The figures it produces are only as good as what goes in, and checking them — and your tax position — stays with you and your accountant.

That it is faultless. No software is. What I promise is to fix things, not that there will be nothing to fix.

That your hosting will stay up. That is between you and your host.

9. Where the line is on liability

Nothing here limits my liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow to be limited. Those cannot be signed away and this does not try to.

Beyond that: I am not liable for profit you did not make, business you did not win, goodwill, or data you did not back up. My total liability in any twelve-month period is limited to what you paid me in that period.

This is a small product at a small price and that limit is part of why the price is what it is. If your business needs more cover than that, say so before you buy and we will talk about it properly.

10. Using it sensibly

Don't use it to break the law. Don't try to get into anyone else's account. Don't deliberately attack the software or the servers it runs on. Don't strip the licensing or pass the files on to somebody who has not bought a licence.

11. Ending it

You can stop at any time — tell me, and it will not renew. Payments already made for the current term are not refunded unless I have failed to deliver something I promised.

I can end it if you do not pay after notice, if you break these terms materially and do not put it right within 14 days of being asked, or if I stop selling the product altogether — in which case I will give you at least 90 days' notice and refund the unused part of your term.

Ending it does not take your data away. It stays on your hosting, and the last version you were given keeps running.

12. The dull but necessary bits

• These terms, plus what we agree in writing about price and scope, are the whole agreement. Something said in passing does not override them.
• If a court finds one clause unenforceable, the rest still stands.
• Nobody outside this agreement can enforce any part of it.
• Neither of us is liable for failing to do something because of events genuinely beyond our control.
• Governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

13. Changes to these terms

If these change, I will email you at least 30 days beforehand. If you do not like the change, you can end the licence at your next renewal and pay nothing further.